I have had a very productive day today. I have been revising our Smile Portfolio and Testimonials Books and have had a lot of fun updating them with new “before and after” photos and written testimonials for our patients, particularly new patients to view. One thing I love doing is video testimonials and I am currently in the process of uploading a few onto my new TCO Ipad (thanks boss!) which is going to be absolutely amazing once I start using it with patients.

Smoking cessation is the process of discontinuing the practice of inhalation of a smoked substance. More and more smokers want to give up their habit and luckily, there is lots of help available. Smoking cessation does not necessarily have to involve the use of medication or professional help- it can be achieved alone. This is personal choice.

One thing that I always consider to be quite challenging is dealing with objections to treatment and turning things around so that the patient is happy to proceed. However, with a bit of time, patience and clever questioning, it is not a difficult task.

Thanks to celebrity culture and dazzling "hollywood smiles" we see everyday in magazines and on television, more and more people are requesting "Cheryl Cole" or "Tom Cruise" smiles when they visit their Dentist.

I was quite nervous today as I had a couple of Treatment Presentation appointments. We saw two very different patients last week and they were both coming to see me today. Their personalities were massively different- Patient A was very bubbly and friendly, quite loud and opened up to me immediately. Patient B was pleasant but a lot more reserved and not as warm.